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warson -> RE: How to print a book? -- Printing service process (6/17/2008 12:26:41 AM)
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Procurement We widely seek partnerships with companies from which we can procure printing materials of superior quality that are offered at fair prices and can be delivered to meet our needs. Our suppliers are selected based on the principles of fair competition, with the final decision being made in accordance with a comprehensive evaluation of such criteria as quality, advantages in price, reliability in meeting delivery deadlines, after-sales service, dependability, and technical expertise, this is because we endeavor to make our clients’ printing projects cost-effective and successful even from the very beginning. Customized Services Since we are committed to our clients’ confidence and satisfaction, they will have a personal customer service representative for continuous communication to keep them constantly informed on every phase of their project. Besides, our customer service teams are constantly looking for ways to save our clients money in their printing projects; e.g., by advising the most economical size and suitable paper type and weight for projects and other options that could bring the printing cost down. All this professional advice is offered to our clients free, and all printing inquiries are answered within 24 hours. Delivery In addition to printing, finishing and packing, we have extensive experience in complete air, sea shipping and customs logistics services. We can also arrange door-to-door delivery from china to customers’ warehouse. This service includes customs clearance and routing via inland delivery freight carrier. For time-sensitive projects, we will make our greatest efforts for on-time delivery. This can be achieved through our 24-hour, 2-shift operation and the scientific project progress tracking system. Our extensive service ensures that all orders will be handled efficiently and safe to our customers. Operation To guarantee superior and accessible book printing services for our clients, our people operate 24 hours a day and 7 days a week in 2 shifts to compensate for time zone differences. In this way, customers all round the world have 24 hours access to our services. Turn-around Time 2-3 days: for proofing 7-14 days: for printing after approval for press, depending on the quantity and complexity of a project 11-12 days: delivery to Australasia and western America 21-25 days: delivery to Europe and eastern America, Africa and etc.
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